About
Zōē Luxe Nails exists to provide intentional nail care and grooming with excellence, professionalism, and genuine care. We believe every appointment is an opportunity to help our clients feel confident, refreshed, and valued through quality service, thoughtful details, and meaningful hospitality. Rooted in integrity and guided by a heart to serve, we strive to uphold a standard of excellence that honors God through the way we care for every client. Please read all policies listed below before booking. By booking an appointment with Zōē Luxe Nails, you acknowledge and agree to all salon policies. 1. Reference Photos To ensure accurate pricing and proper appointment timing, clients must send a reference photo or detailed description within 24 hours of booking via Instagram DM or text to (682) 231-8809. Please include your full name and appointment date with your message. Pricing may be adjusted if the requested service differs from the original booking selection. 2. Appointment Retainer To confirm and secure your appointment, a non-refundable $25 retainer is required at the time of booking. The retainer will be deducted from your total service price, and the remaining balance will be due at your appointment. If an appointment is cancelled or needs to be rebooked, a new $25 retainer will be required to secure the new appointment date. 3. Cancellation Policy All cancellations must be made at least 24 hours before your scheduled appointment time. Good news, there’s no extra cancellation fee! Your retainer already covers your reserved appointment time. 4. Rescheduling Rescheduling requests must be submitted at least 48 hours before your scheduled appointment time. A $10 rescheduling fee is required for each approved reschedule. Clients may reschedule their appointment up to two times. Your $25 retainer will be transferred to the new appointment date for the first two approved reschedules. After two rescheduling requests, the appointment will be cancelled and a new appointment must be booked. Retainers cannot be refunded or transferred after the rescheduling limit has been reached. 5. Late Arrival All appointments include a 5-minute grace period. A $15 late fee will be added to your service total after 10 minutes of lateness. Appointments that are 15 minutes late or more will be cancelled, and a new $25 retainer will be required to book another appointment. I understand that unexpected circumstances happen. Please communicate any delays via Instagram DM or text to (682) 231-8809 as soon as possible. 6. Squeeze-In Appointments Squeeze-in appointments may be available for requests outside of the standard booking window or outside of normal business hours. Squeeze-ins are not guaranteed and must be requested by contacting me directly. A $25 squeeze-in fee will be added to the total service price. A retainer is not required for squeeze-in appointments. 7. Soak Off Requirement If you currently have product on your nails from another nail tech or salon, a soak off must be added to your appointment. Please select the correct soak off option based on the product currently on your nails. I do not apply new enhancements over existing product from another nail tech. 8. Services Offered Currently, I offer acrylic enhancements, manicures, and gel-x services. If a service is not listed on my booking site, it is not currently offered. For questions about available services, please contact me via Instagram DM or text to (682) 231-8809 before booking. 9. Travel Appointment Travel appointments (aka House Calls) require a Travel Service Fee, which is determined by your service location. Once your booking has been submitted, your travel distance will be reviewed and an invoice will be sent to you. The invoice must be paid within 24 hours of being received in order to confirm your mobile appointment. Please ensure that two clean and stable chairs, along with an outlet will be available. If free/street parking isn’t available please include such information with your reference description or photo. 10. Guest Policy To maintain a comfortable and professional environment, additional guests or individuals not receiving a service are not permitted during appointments unless approved beforehand. This includes travel appointments and in-studio appointments.Business Hours
- Monday
- 11 AM - 10:30 PM
- Tuesday
- 11 AM - 10:30 PM
- Wednesday
- 11 AM - 10:30 PM
- Thursday
- Closed
- Friday
- 11 AM - 10:30 PM
- Saturday
- 1 PM - 10 PM
- Sunday
- 4:30 PM - 10:30 PM
Cancellation Policy
All cancellations must be made at least 24 hours before your scheduled appointment time. Good news, there’s no extra cancellation fee! Your retainer already covers your reserved appointment time.
By booking an appointment with Zōē Luxe Nails, you acknowledge that you have read, understood, and agree to the Cancellation Policy and all salon policies listed in the About section of this website.